Orders and Returns

ITEM AVAILABILITY

  • ALL ORDERS ARE PENDING ITEM AVAILABILITY- if an item is out of stock, we will reach out to you within 24 hours to discuss a solution of refunding or replacing the tiem

  • Orders will ship within 1 week of being placed.

  • To help service you better, if you place multiple orders within a 7 day period these orders will ship together. If an order requires expeditious processing, please contact customer service at ashley@wonderrevelry.com. 

RETURN / EXCHANGE POLICY

  • To process a return please contact our Customer Care Department ashley@wonderrevelry.com and have your invoice number readily available.
  • Only new/unused goods returned to us within 30 days of invoice date by customer will be accepted. Only goods that are in original packaging and new original condition will be accepted for credit. The buyer is responsible for all return freight costs. Shipping charges are non-refundable. Shipping will only be refunded in instances where the return is a result of our error.
  • There are no returns or exchanges on customized items, unless the items are defective.
  • Returns that do not meet the terms and conditions above and are not authorized through customer care, and are returned to Wonder & Revelry, will be disposed of and will not be eligible for refund. No Exceptions.

DEFECTIVE RETURN POLICY

  • Every item that we sell meets our highest standards for quality. It is our experience that through proper care and use almost all defects will be evident in the first 60 days after purchase. For this reason you may return any defective item for 60 days after the date of purchase for an exchange or full refund.
  • Please contact our Customer Care Department at ashley@wonderrevelry.com
  • Defective product that does not meet the above conditions and not authorized through Customer Care, and are returned to Wonder & Revelry, will be disposed of and not eligible for refund. No Exceptions.